Zappala Block strives to make every customer's encounter
a pleasurable one. It is our first and most important
goal to have and keep you as a 100% satisfied customer
for years to come.
Due to the unique nature of our products, we cannot
allow certain items to be returned.
All Cement Products, Concrete Products, Landscape
Retaining Walls, Pavers and Accessories cannot be
Cement products can become damp and wet if not stored
properly. Concrete products can chip easily during
loading and handling. We ask that all quantities be
verified prior to purchase.
All returns must be accompanied by a sales receipt.
Returns must be within 90 days from purchase.
Refund will be issued in the same form of currency used
for the purchase. Purchases paid with personal check
will be refunded by mail after fourteen (14) days from
receipt of returned material.
Any cash refund amount over $100.00 will be issued by
Zappala Check and mailed to customer within seven (7)
days from receipt of returned material.
All Hardware products will only be returned if in
original package, un-opened and in
Most products that leave our facility can be inspected
for any visible damage prior to the customer leaving our
yard. If damage is concealed, please notify us by phone
within 24 hours of receiving the merchandise. Products
that are deemed defective or damaged will be replaced or